Privacy Policy

Effective Date: October 2, 2024

1. Introduction

Welcome to Chester's Chicken ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
Payment Information: Credit card details and billing information processed securely through our payment processors.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website traffic.

3. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders
To communicate with you about your orders, promotions, and updates
To improve our website, products, and services
To analyze usage patterns and optimize user experience
To comply with legal obligations and protect our rights
To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering services.
Delivery Partners: To fulfill your orders and provide delivery services.
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications
Disable cookies through your browser settings
Request a copy of your data
Lodge a complaint with a supervisory authority

7. Cookies Policy

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Address: 695 Harbour Way, Richmond, CA 94801
Phone: (510) 255-7539
Website: https://chesterschicken.devournow.com

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).